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Medicaid Navigation


The Michigan Department of Health and Human Services (MDHHS) must annually re-determine if you are eligible for Medicaid benefits.  During the Public Health Emergency (PHE), the annual review was paused. It will now resume on a monthly rotation. Your redetermination month will be the same month your benefits became effective. The Redetermination process includes a full review of all areas that determine your eligibility for benefits Be sure to check your renewal month by going to MIBridges.

  •  Make sure your address, phone number, and email address are up to date at MIBridges. You can also call your local MDHHS office. If you do not have an online account for MI Bridges to access your Medicaid case or report changes, visit www.michigan.gov/MIBridges to sign up for an account. You can also contact one of our Medicaid Navigators by calling Your Local Health Department at:

Branch:   517-279-9561 ext. 232 or 132

Hillsdale:   517-437-7395 ext. 321

St. Joseph:    269-273-2161 ext. 207

  •  Report any changes to your household or income. You can report changes at Michigan.gov/MIBridges or by calling your local MDHHS office.
  •  If you get a renewal packet, be sure to fill it out, sign the forms, and return it by the due date with any proof needed. NOTE: If you do not complete and return the renewal, you may lose Medicaid coverage.


MDHHS advises families to return any renewal paperwork they receive from the
department, even if they believe they are no longer eligible. Some members
of a household can obtain coverage even when others are not eligible. For
example, a child may be eligible for MiChild, even if their parent is not eligible for other
Medicaid programs. Or some Michiganders may have income that is over the income
limit for one program and still be able to obtain health care benefits through another

Organization Information

Annual Reports


Organization Documents

- Strategic Plan
- Mission and Vision
- Agency Organization Chart